What is Spokane Ride to Health?
SNAP’s transportation and health services are evolving. Our services began with Spokane Ride to Care (SRTC), which beneﬁts clients and emergency responders alike by oﬀering aﬀordable van transports to Urgent Care for low-acuity medical issues. We have since added more programs under the umbrella of Spokane Ride to Health. Each of our programs employ a Community Health Worker (CHWs) to improve additional social determinants of health. SNAP’s CHWs are not medical providers, but are trusted and knowledgeable frontline personnel who typically come from the communities they serve with the goal of bridging cultural and linguistic barriers, expand access to coverage and care, and improve health outcomes by focusing on whole person health.
SPOKANE RIDE TO HEALTH SERVICES
Here is a quick primer of many of the services offered through Spokane Ride to Health:
Spokane Ride to Care
What is Spokane Ride to Care (SRTC)?
SRTC is Spokane County’s only service for low-acuity medical transports to urgent care. We can reduce costs for clients who would struggle to afford the full medical expenses. that come with ambulance and ER
In addition to providing transportation to Urgent Care centers, SRTC offers a return transportation home and/or to a pharmacy upon request.
Did you know?
SRTC seeks to offer:
What qualifies as ‘low-acuity’ needs?
Patient acuity refers to the level of need and care required. For example, a high-acuity patient will need a lot of intensive care, while a low-acuity patient would need care without intensive treatment. See below for examples of low-acuity call descriptions:
- Allergic, no priority symptoms
- Animal bite, not dangerous
- Assault, not dangerous or non-recent
- Back pain
- Burns, minor
- Choking, not choking now
- Diabetic, alert
- Exposure (heat/cold)
- Eye problems, minor
- Fall, not dangerous or non-recent
- Hemorrhage, not dangerous or non-recent
- Seizure, not seizing now
- Sick (e.g. nausea, rash, sore throat, tootheache)
- Trauma, not dangerous or non-recent
How do I access care via SRTC?
As of right now, SRTC is only accessible through a referral by an on-scene paramedic after you call 911. If you feel as though you should seek medical attention, please call 911. After an assessment by the emergency responder(s), you may request SRTC as your medical transport provider. If the emergency responders determine your having a low acuity, they may grant a referral to SRTC.
As it relates to medical care, we want to make sure that you receive the best care possible to fit your needs. Because of that, we defer to emergency responders for proper assessment of medical needs.
During what hours does SRTC operate?
SRTC operates 7 days a week, 365 days a year from 8am-7:15pm each day.
SNAP is privileged to have skilled community health workers who are able to make Ride to Health’s various programs more than a transportation service. Community Health Workers intend to go above and beyond basic transportation needs to address social determinants of health. They assist with the following:
- In-home assessments
- Rides to food sources/social events/classes
- In-home welfare checks
- Rides to pharmacy or medical appointments
- Setting-up medication boxes
SNAP works with Spokane Regional Health District to help ensure access to food, especially in areas that suffer from food insecurity. This offers an opportunity for people living in specific senior housing to access transportation to and from grocery stores, as well as access to a community health worker.
For more information, call or email at: