- Visitor Cookie: The visitor cookie includes the name “visitor_id” plus the unique identifier for your account, which is derived from the tracking code placed on the site. The value stored is the unique ID for the visitor. For example, cookie name “visitor_id12345″ stores the visitor value “123456789,” where 12345 is the account identifier and 123456789 represents the visitor ID. This cookie is set by our tracking code on visitors and perspective donors.
- Opt In Cookie: The persistent cookie named “pi_opt_in” is what we use to ensure visitors have an option to opt in/out of data tracking. Pardot’s tracking code can respect these headers and does not use cookie-based tracking for any visitors with that setting enabled.
- Pardot App Session Cookie: The session cookie named “pardot” is only set if you’re logged into our app as a user (i.e. perspective donors will not have this cookie set).
Our Commitment to Our Donors
Spokane Neighborhood Action Partners (SNAP) and SNAP Financial Access (SFA) are committed to maintaining donor’s intent and privacy. This policy applies to all donor information received by SNAP and SFA, both online and offline as well as any electronic, written or oral communications.
We use a variety of security technologies, programs, and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities.
We use a Marketing Automation tool called Pardot. Pardot tracks visitor and prospect activities on our website and on Pardot landing pages by setting cookies on your browsers in order to remember preferences (like form field values) when a visitor returns to our site.
What are cookies: Cookies are created when you use your web browser to visit a website that uses cookies to track data such as: your movements within the website for data analytics, your preferences and other functions.
Pardot sets three cookies: visitor, opt in, and Pardot app session. The expiry for all of these cookies is 2 years. Pardot cookies do not store personally identifying information, they store only a unique identifier.