Thank you for taking the time to take SNAP’s digital divide survey, which will give voice to the needs of households within Spokane County.

If you complete this survey, you can choose to be entered into a drawing to win a $25 gift card!

You may find this survey by clicking the button below. You can also scroll further down this page to learn more about the digital divide and what that means for you and others in our region.


WHAT IS THE DIGITAL DIVIDE?

This term refers to the gap between people at different socio-economic levels regarding their opportunities to access Information and Communication Technologies (ICTs) and to their use of the Internet.

ICTs can include computers, phones, internet, wireless networks, cell phones, software, middleware, video-conferencing, social networking, and other media applications and services enabling users to access, retrieve, store, transmit, and manipulate information in a digital form.

WHAT IS “DIGITAL INCLUSION”?

Steps needed to ensure that all people, including the most disadvantaged, can access and use Information and Communication Technologies (ICTs).

WHAT IS “DIGITAL EQUITY”?

All people have access to any and all information technology needed to fully participate in our society, democracy, and economy. Digital Equity is required for full civic and cultural participation, employment, lifelong learning, and access to essential services.


All of this impacts SNAP’s ability to serve people equitably. The pandemic changed things. Now, online access is critical for accessing education and classes, working remotely, socializing with friends, getting/attending medical or financial appointments, or accessing services and resources.

We also recognize not everybody has equal access to technology to make these routes effective. That’s why we are reaching out to our community: So we can gain extra data that we can use as considerations when moving programs online and help bridge the digital divide within our work!

Interested in helping us?