SNAP is hiring for a Director of Housing Services! SNAP provides great benefits in a mission-driven workplace that values teamwork. Learn more about this job by clicking below. We hope to see your application!

About SNAP

Spokane Neighborhood Action Partners (SNAP) is a community action agency that has been stabilizing and equipping our neighbors to exit poverty for over 55 years.

Today we are one of the largest private human services agencies in Spokane County, Washington. We serve approximately 38,000 annually with an annual operating budget of $57 million. Our staff of 170 proudly serve our community across a broad range of services and programs such as Energy Assistance, Financial Counseling, Small Business Lending, Home Repair, Rental Assistance, Homeless Services, Transportation and many others that are uniquely designed to meet the needs of our community. We are recognized as an innovator in the fields of home energy efficiency and indoor air quality, as well as new program initiatives that are managed through our responsiveness to serve the individual and community needs of Spokane. Through
innovation SNAP works to grow services and utilizes pilot programs and partnerships to offer services to clients.

Increasing the human potential of our community by providing opportunities for people in need.

A strong community where all people have the opportunity to strive toward their full potential.


Working at SNAP

Every day we see that our work matters. Our mission and values are more than something we publish for others to see. They inspire us, guide us, inform our decisions, and set the bar for how we treat each other, those who help us accomplish our work, and those we serve. We have a unique culture of mission ownership, enthusiasm and collaboration. We work hard and know how to have fun – we have a lot of potlucks! Every employee has the opportunity to truly make a difference in the lives of others. Those who are truly successful at SNAP are passionate, bring passion for our mission and empathy for those we serve.

What staff say about working at SNAP

“Great company, good work, great people, good benefits.”

“The work is fulfilling and there is a feeling that employees are highly valued.”

“The benefits are amazing! My co-workers are helpful. I have never worked anywhere that cares about their employees, it’s really a breath of fresh air!”

“I believe in the mission and see as an agency that we are doing good deeds.”

“I love the work culture with SNAP. Everyone is always so willing to step in and help, and everyone works as one big team, and I love that.”

“SNAP provides excellent benefits, good opportunities for upward mobility, and an excellent culture that is focused on respect, professional development, and helping our community.”

Position Summary

The Director of Housing Services is a member of the Executive
Leadership Team and plays a key role in mission execution. We
seek someone who brings a powerful combination of leadership,
people skills, creativity, innovation, nonprofit experience and
business savvy in energy conservation and home repair who can
hit the ground running. Capable of acting at both the strategic and
tactical levels in a complex, highly regulated environment, the
Director manages a $9+ million annual budget and oversees four
direct reports and 32 employees across five programs:
Weatherization, Essential Home Repair, Energy Conservation
Education and the Single- Family Home Rehab Loan Program. This
team serves more than 800 households a year. In 2021 the team
completed more than 600 home repairs, weatherized more than
200 units and completed major rehabs on more than 15 homes.
This position reports to the Chief Operating Officer (COO).

The ideal candidate is an accomplished professional and seasoned
people manager who has experience with risk management
thinking, problem solving as well as knowledge of home
rehabilitation, weatherization and energy conservation. They
radiate confidence, compassion, approachability and possess
exceptional judgment, strong interpersonal skills with a calm

Approachable Leadership Style

Inclusive Communicator

Complex Budgeting

Executive Leadership

Contract/Grant Management


Program Design & Implementation

Minimum 8 years supervisor experience

BA/BS or equivalent experience

8 years of progressively responsible leadership and project management

Life in Spokane, Washington

Spokane is a place where city life mingles brilliantly with nature. The city is filled with parks, riverbanks and trails. Easy access to numerous lakes, the Columbia River, mountains, ski resorts, and bike paths make water sports, skiing and cycling popular ways to spend weekends.

A vibrant downtown encompasses a variety of restaurants and performance venues. However, while some districts bustle with activity, much of Spokane is quiet, exuding a calm, relaxed atmosphere not often found in major metro areas. Residents appreciate the small-town atmosphere with the advantage of big-city amenities. Individual neighborhoods foster a strong sense of community and make Spokane a great place to live. In 2020, Livability ranked Spokane #49 in the Top 100 Places to Live.

Why do locals love Spokane?

It may depend on who you ask but most will tell you it’s because of the abundant outdoor recreation, numerous waterways within a close driving distance, arts and culture, a plethora of breweries and wineries, and a rick food seen in the vibrant downtown core.

Spokane Facts

  • Cost of living is 4% less than the national average and 13% lower than the rest of Washington state
  • Within 30 minutes of Idaho, 2 hours of Montana, 3 hours of British Columbia, and 5 hours of Seattle
  • Five ski resorts within 1.5 hours of Downtown Spokane
  • A system of 87 parks totaling 4,100 acres
  • Host site of Hoopfest, the world’s largest basketball tournament
  • Spokane is home to give universities and two medical schools
  • The second largest city in Washington
  • Average of 200 days of sunshine!


Learn more and apply by clicking the button below!