Washington State Long Term Care
Ombudsman Program
Advocacy
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The Role of an Ombudsman
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Frequently Asked Questions
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Frequently Asked Questions

Does this service have a fee?

No, services of the long term care ombudsman program are free.

What are "long term care facilities"?

Long Term Care facilities in the state of Washington fall under 3 categories - they are

  • Nursing Home
  • Boarding Homes/ Assisted Living Facilities and
  • Adult Family Homes

Who Can Call the Ombudsman Program?

  • Residents of Nursing Homes, Boarding Homes, Assisted Living Facilities, Adult Family Homes and VeteranŐs Homes,
  • Relatives and friends of residents in long- term care facilities,
  • Administrators and employees of Nursing Homes, Residential Care Facilities, Adult Family Homes and VeteranŐs Homes,
  • Any group or individual concerned about the welfare of residents of long-term care facilities,
  • The community-at-large.

Why Do Residents and Their Families Need An Ombudsman?

  • Many frail and vulnerable residents cannot speak up for their needs and desires.
  • Some residents are alone and have no close relatives or regular visitors.
  • Long-distance caregivers appreciate knowing someone is looking out for their loved ones.
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